Not loving your purchase? No Problem! Though please do tell why?

Refund Policy

  • We now offer refunds for online orders! Please email with your order number to start the return process. 
  • Customers are responsible for all return shipping fees.
  • Once we receive your return and it is processed we will issue you a refund. An email will be sent confirming all details shortly after your refund is issued. 
  • Depending on your payment method and bank processing times, funds may take up to 10 business days to post to your account.
  • All refunds will be processed back to the original payment method used to place the order.
  • Please note the Returns and Exchange Policy described below only applies to U.S online purchases. 

PLEASE NOTE:  Duties and Taxes on U.S orders may be applicable upon arrival.

Our Return Policy

  • For online orders, return windows will be determined by the delivery date of items shipped to the recipient and will be refunded to the original form of payment at the original selling price.
  • We'll gladly accept unworn, unwashed, and unaltered merchandise for return or exchange. All tags must be attached and items must be returned in original packaging. Defective items may still be accepted.
  • All items can be returned to stores for store credit or exchange only. 
  • In-store purchases cannot be returned online. 
  • ALL SALE ITEMS ARE FINAL SALE. We cannot offer refunds, exchanges or credits on items that were purchased at an additional sale-on-sale discount or any item marked "Final Sale", including all evening wear, accessories or home items. 
  • Any merchandise marked with “Final Sale” cannot be returned or exchanged, all evening wear and accessories are a FINAL SALE.  

Sale Event Return Policy

During any online sale event please note that all purchases are eligible for exchange or e-store credit only. 


Need a different size, colour, or need to exchange/receive credit for your online order? We can help with that!

Contact us at with your order number and the item(s) you would like to exchange and we will begin the exchange/credit process.


Please be advised that once an order has been placed we are unable to make any modifications to the order including cancellations or applying discounts.


Please note that by completing the checkout process you are agreeing to our store policies.

For direct assistance, questions or comments about online orders, please contact us at